FAQs

Simply select your print size, upload your photo and choose your background color. Then fill out all customisations, add your items to cart and check out.

We will create a preview of your custom print in 1-3 days and send preview to your email. At this point, you can request any revisions.

Once you approve your preview, we will print your beautiful song lyric portrait. This process takes 1-2 business days.

Your print will be then shipped and delivered to your address in 1-3 business days.

All that is left is to enjoy your artwork or get it ready to give as a one-of-a-kind present!

Yes, you can choose any song! Even custom songs that were made just for you!

If you need any help, please email us at support@outforeversong.com or via our contact us page here.

Yes! We always send you a preview of your artwork before it's printed. You can request any revisions at the preview stage as well.

Our Digital Download is our add-on product that allows you to print any extra copies for your artwork, use this as a screensaver and more!

Our Digital Download will be emailed to you with the JPEG and PNG files and will also be 300 DPI making it suitable for printing yourself.

If you need any other image formats, please contact us at support@ourforeversong.com after you have made an order and we can arrange this for you.

Yes, we ship worldwide! We have print facilities in the USA, Canada, Australia, the UK and the EU.

Your order will be shipped from the closest facility in order to get this to you promptly. This also means you will NOT be charged any customs fees on your order.

Shipping Times

USA - 5-7 days

Canada - 5-7 days

Australia - 5-7 days

European Union - 5-7 days

United Kingdom - 5-7 days

Rest of world: 10-14 working days

All orders are shipped fully tracked.

If you are unable to upload your photo, you can email us at support@ourforeversong.com and send us the photo after you have placed your order.

Yes! We're so confident in our products that if you are not fully satisfied for whatever reason we will do everything we can to make this right.

You can make changes up to 6 hours after you have placed your order. Please email us at support@ourforeversong.com with the changes you wish to make.

If there is any problem with your order, please contact us via our Contact Us page or via email at support@ourforeversong.com

As all our artworks are custom made, we unfortunately can’t accept returns or offer refunds unless your print arrived damaged.